Athlettia Fit Guarantee Policy
Athlettia Fit Guarantee Policy
At Athlettia, we stand behind every custom-made garment with our Fit Guarantee. We’ll ensure your first order fits just right — as long as we have accurate information to work from.
How It Works:
- Your first custom item is made using the personal measurements you provide.
- If the fit isn’t right, you may request one complimentary remake — unless the issue is due to incorrect measurements.
Measurement Accuracy Policy:
- Measurements must be submitted accurately following our sizing guide.
- If the fit issue results from inaccurate or incorrect customer-submitted measurements, Athlettia reserves the right to determine the cost for a replacement remake, which may be offered at a discounted rate.
- We recommend using a soft measuring tape and getting help if needed for precision.
Program Terms:
- Applies to a customer's first order only
- Fit concern must be reported within 14 days of delivery
- Updated and verified measurements must be submitted for remake consideration
- Limited to one remake per customer/order
*Final sale and clearance items are not eligible. Fit Guarantee applies only to qualifying core apparel.